We will build and maintain an environment at Frew & Associates in which we:
- Generate a true culture of sharing, teaming, and collaborating among staff, partners and clients
- Will not put in place or accept the negative impacts of hierarchical/networking reporting relationships
- Empower individuals to make local decisions and to hold people responsible for the decisions they make or fail to make
Each member of the team shall:
- Ensure adding value to the organization
- Ensure they are challenged and fully engaged
- Ensure they are clear about their role and relationships
- Move forward with a personal professional development strategy
Enjoy a staff that is:
- Willing to do what it takes to make our clients braggingly happy
- Bound by trust and a dedication to the highest quality client experience
- Willing to fill in for absolutely anyone on any task to get the job done well
- Self sufficient staff that takes responsibility for supporting themselves to the extent possible but also willing to help others with random acts of kindness
- Responsive and flexible to the needs of our clients, partners, and associates
- Known for our willingness to experiment
- Known for passion and integrity in their work
- Excited about taking personal responsibility for their growth, learning, and career progression and mentors anyone who asks or needs it in any area
- Unaccepting of bureaucracy and will not tolerate mediocrity or hollow/valueless bureaucracy in their processes as well as strives to build the same type environment for our clients
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